ivyLoveShop.com collects information from you when you place an order or fill out our online contact
When ordering or contacting us on our site, as appropriate, you may be asked to enter your: name, e-mail
address, mailing address, phone number or credit card information. Any of the information we collect from
you may be used in order to process your online transaction or answer any questions/concerns that you
send to us.
Your information, is kept private, and will not be sold, exchanged, transferred, or given to any other
company for any reason whatsoever, other than for the express purpose of delivering the purchased
product or service requested. The email address you provide for order processing and contacting us, may
be used to send you information and updates pertaining to your order, in addition to receiving occasional
company news, updates, or service information directly and solely from ivyLoveShop.com.
When making a transaction, your private information (credit cards, address, etc.) will never be stored on
our servers as all of our orders are processed using PayPal's merchant services. PayPal is a secure, global
We may also release your information when we believe release is appropriate to comply with the law,
enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally
identifiable visitor information may be provided to other parties for statistical metrics on our site.
Due to the exclusivity of the line, we do not offer a return/exchange service, as styles sell out quickly and
we can not guarantee availability. We recommend referring to item description for sizing and contacting
us prior to placing order for further info.
SHIPPING POLICY/ QUESTIONS
We ship our items via USPS Priority mail, within 2-3 working days from date of purchase. Should you need
an order rushed or overnighted, please contact us directly, to assure proper shipping procedures are taken.
Any and all questions should be made to firstname.lastname@example.org . Please include order number in the